dianPrivacy Policy
This page describes what we collect when you use dian and how we keep that data protected. We at dian process your personal information to verify your identity, manage your account, process deposits and withdrawals, settle wagers on slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables (Dragon Tiger, Teen Patti, blackjack, roulette, baccarat, Sic Bo), sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Premier League, Champions League, badminton, MotoGP), and esports betting (Mobile Legends, Free Fire, PUBG Mobile). We do not sell your data to advertisers or third parties outside the scope of our service.
Our commitment to privacy extends across all jurisdictions where we operate dian. We comply with applicable data-protection frameworks and handle your information transparently. If you have questions about how we use your data on dian, contact our support team during business hours.
This privacy policy applies whenever you access dian, whether from Jakarta, Surabaya, Bandung, Medan, Semarang, or elsewhere.
What We Collect on dian
We collect your email address, phone number, and verified identity information (name, date of birth, identity document number) when you register on dian. This data is essential for account creation, fraud prevention, and compliance with regional anti-money-laundering rules. We do not collect your identity documents beyond what is required by applicable law.
We collect payment information on dian only to process your deposits and withdrawals. If you fund dian via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we store your account reference and transaction history on dian but do not store your full payment credentials. Direct bank transfers via mobile banking, Mandini, local payment, or online payment are processed through secure payment gateways; we retain only transaction confirmations on dian, not your banking credentials.
We collect your activity history on dian: wagers placed, games played, results, and winnings or losses. This data helps us settle your account accurately, detect fraud, and improve our platform. We also collect technical information on dian: your IP address, browser type, device model, and session duration. This helps us troubleshoot technical issues and monitor platform security on dian.
Cookies and Tracking on dian
We use session cookies on dian to keep you logged in and to remember your preferences. We do not use cookies to track you across other websites or to build advertising profiles.
How We Use Your Data on dian
We use your email and phone on dian to send account notifications, payment confirmations, and support responses. You may opt out of promotional emails through your dian account settings, but we will continue to send transactional messages (e.g., withdrawal confirmations) because these are essential to account management on dian.
We use your activity history on dian to calculate your balance, settle wagers, detect fraud, and investigate disputes. If you report an issue on dian (e.g., a game result you believe is incorrect), we review your transaction history to verify and respond. We may also use anonymized data on dian to understand user behaviour patterns and improve our platform.
We use your technical data on dian to monitor platform performance, prevent unauthorized access, and defend against cyberattacks. If we detect suspicious activity on your dian account (e.g., multiple login attempts from different countries), we may temporarily restrict access and ask you to verify your identity.
We do not use your data on dian for purposes outside our service without your explicit consent. We do not sell your email to marketing firms, and we do not share your payment details with unrelated third parties.
Third-Party Processors and Data Storage on dian
Our payment partners (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) receive only the transaction data necessary to process your deposits and withdrawals on dian. They operate under their own privacy policies; we recommend reviewing those policies directly. We are not responsible for how they handle your data outside our control on dian.
We may use third-party vendors for identity verification, fraud detection, and compliance checks on dian. These vendors receive only the minimum information needed to perform their function and are bound by confidentiality agreements with us.
Our servers may be located outside your jurisdiction. By using dian, you consent to your data being transferred to and stored in other countries if necessary for our operations. We undertake to apply the same security standards regardless of server location on dian.
Your Rights and Data Access on dian
You have the right to access your personal data on dian anytime through your account settings. You can download your transaction history, view your registered contact information, and see which devices have logged into your dian account recently.
You have the right to request correction of inaccurate data on dian. If you believe your name, email, or phone number is incorrect on dian, contact our support team and we will update it within one business day.
You have the right to request deletion of your dian account and associated data, subject to applicable law and our retention obligations. If you request account closure on dian, we will delete most personal information within thirty days, though we may retain anonymized transaction records for compliance purposes.
You have the right to withdraw consent for non-transactional communications on dian. Use your account preferences to opt out of promotional emails or turn off push notifications on dian. However, you cannot opt out of transactional messages (e.g., withdrawal confirmations) because these are necessary to operate your dian account.
Security and Data Protection on dian
We at dian encrypt all sensitive data in transit using TLS (Transport Layer Security). Your passwords are hashed and salted, so even our support team cannot see them. We store payment information in PCI-compliant environments on dian and never log your full credit card or bank account numbers.
We undertake to protect your dian account against unauthorized access. We recommend you use a strong, unique password and enable two-factor authentication on your dian account if available. We are not responsible for unauthorized access caused by your own negligence (e.g., sharing your password or using public Wi-Fi without a VPN).
If we discover a data breach on dian that may affect your information, we will notify you within three business days and advise steps to protect your account. We maintain cyber-liability insurance on dian to cover potential damages.
Children and Minors on dian
We do not knowingly collect data from minors on dian. Our service is available only to users of legal age in their jurisdiction. If we discover that a minor has registered on dian, we will close the account and delete the associated data immediately.
International Data Transfers on dian
Your data may be transferred to servers located in countries other than Indonesia. We apply equivalent security standards to all data on dian, regardless of storage location. By using dian, you consent to this international transfer.
Changes to This Privacy Policy on dian
We may update this privacy policy from time to time. Material changes will be notified to you via email or account notification on dian. Your continued use of dian following a change constitutes acceptance of the updated policy. If you disagree with any update, you may close your dian account.
Contact Us About Privacy on dian
If you have questions about our privacy practices on dian, wish to request access to your data, or believe we have mishandled your information, contact our support team through your dian account portal. We undertake to respond to privacy inquiries within five business days.
We take your privacy seriously at dian. Thank you for trusting us with your information.